Welcome to Bike Lights New Zealand, where you will find the Bike Light you are looking for, with a battery that won't leave you in the dark. Do use your light for daytime rides on Flashing. Be Safe~ Be Seen|
Mike Cameron2017-08-05T02:44:18+13:00Yes you are welcome to us your ACGMEETUP Voucher here at Bikelights.nz for your 15% discount and free shipping.
Can I pick up my order?
Mike Cameron2017-08-05T02:40:23+13:00You can only pick up the products from 14 O’Halloran Road Howick Auckland 2014.
Note: Pickup is strictly by appointment.
What forms of payment do you accept?
Mike Cameron2017-08-05T02:39:43+13:00We accept Most Credit Cards
New Zealand bank transfer or cash on pickup.
Poli
PayPal
My items are for business how do I get a GST receipt?
Mike Cameron2017-08-05T02:39:18+13:00No worries, our company is GST registered company, you will get a GST invoice for all your order
Can I pay you Eftpos on pickup?
Mike Cameron2017-08-05T02:38:57+13:00Sorry we only accept cash on pickup.
Do I need to register an account before I purchase?
Mike Cameron2017-08-05T02:38:36+13:00Not necessary, we support guest check out as well. However, registering with us helps speed up the ordering process for you next time when you order and allows you to keep track of your orders.
Do you have a store or show room?
Mike Cameron2017-08-05T02:37:54+13:00Hi, Unfortunately I have to work from home, you are welcome to call around by appointment only to view and test our products. I am also happy to check and test your equipment if you need this help.
I have received an incorrect item items in my order, what do I do?
Mike Cameron2017-08-05T02:37:28+13:00We aim to get every order 100% correct however mistakes do happen.
You need to inspect the goods on arrival. The customer has to inform us within three working days after receiving the item. If you have any questions, just email our team at sales@bikelights.nz or call us at Mobile 0222556453
Can I cancel my pre-order?
Mike Cameron2017-08-05T02:36:55+13:00If you want to cancel your order, you need to email us as soon as possible after you have placed your order with email title "Cancel Order".
If your order is not purchased, then we will refund full amount to you, less credit card transaction fees 3.9% and 3% service handling fees of the total purchase price.
I’ve returned my products to you, how long will it take for you to refund to my bank account?
Mike Cameron2017-08-05T02:36:10+13:00When you have return the product, you need to email us and let us know the tracking number and provide your bank account details. You must contact us before you return any products back to base.
Please allow 7 working days for your parcel to reach us, and a further 3-4 working days for your account to be credited. Please note that some banks may take slightly longer to process your refund.
